Hi! I'm Katya, User Researcher with 12+ years of experience in the field.
My experience of working both in-house and in consulting on various domains and businesses has helped me get a broad perspective on how technology fits into different scenarios of people's lives.
I'm passionate about understanding people's needs and helping businesses create products that people love.
Since I started my UX Research carrier in 2011 I've completed over 200 research and design projects for businesses from different industries. Including, but not limited to:
January 2022 - Present
Led building the UX research practice at Planner 5D.
Conducting a research to create deep understanding of the users and building personas
Collaborating with data science analysts and leveraging data analytics to determine qualitative and quantitative triangulation
Managing Research Operations (ResearchOps) including research logistics, recruiting, budget, incentive distribution, and maintaining an accessible research repository
Collaborating with stakeholders including product managers, marketing, designers, and support team members, to define research questions and plans
Planning and conducting user research including user interviews, usability testing, information architecture, surveys, customer support channels, etc.
2020 - 2022
UX Research Team Lead
Led building the UX research practice at Okko
Led a team of 3 researchers
Coached UX Researchers, UX Designers, and Product Managers on research best practices
Oversaw external vendors as needed for research
Created interactive prototypes via Figma for usability research (from wireframe to high fidelity in collaboration with UI designer)
Planned and conducted user research
2011 - 2020
Senior UX Researcher / Project Manager
Planned, conducted, and oversaw research projects with varying methodologies including usability testing, interviews, field research/contextual inquiry, diary studies, surveys, and more
Completing project for such clients as Facebook, Instagram, Ebay, PayPal, Adobe, Spotify, Google.
Worked as a project manager on UX research and design projects, including the projects for international corporations, ensuring that the projects are completed on time, within budget and the results meet or exceed the clients expectations.
2010 - 2011
Internet projects manager
Covered the company's needs in online tools for advertising its products, including developing and maintaining the website, analysis of web-site's traffic, preparing of materials for advertising campaigns on the Internet and control of quality of materials by the agent, control of advertising campaigns etc.
Interior design app
UX Research and design agency
Lean UX and reality
Campus-2016 conference · Feb 21, 2016
How to make the results of a usability testing work?
UX People conference · Jun 7, 2015
JTBD, Design thinking
Research planning and design
Moderating research sessions
Remote and in-person research
Qual and quant data analysis
Figma, Adobe XD, Balsamiq
Mixpanel (product analytics)
HTML + CSS
My professional passions
Complex B2B and B2C systems
Institute of Electronics and Mathematics
specialist, information systems, web-design and online advertising
University of Trade and Economics
specialist, marketing and advertising
In my spare time I love travelling, learning languages (currently trying to conquer Japanese), training my Westie dog (which is less easy than Japanese) and playing piano.