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Resume

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Hi! I'm Katya, User Researcher with 12+ years of experience in the field.

 

My experience of working both in-house and in consulting on various domains and businesses has helped me get a broad perspective on how technology fits into different scenarios of people's lives.

 

I'm passionate about understanding people's needs and helping businesses create products that people love.

Industries

Since I started my UX Research carrier in 2011 I've completed over 200 research and design projects for businesses from different industries. Including, but not limited to:

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Fintech

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Telecom

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B2B

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E-commerce

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Entertainment

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Creative tools

Social services

Health

and well-being

Travel

and hospitality

Work experience

January 2022 - Present

Planner 5D

  • Led building the UX research practice at Planner 5D.

  • Conducting a research to create deep understanding of the users and building personas

  • Collaborating with data science analysts and leveraging data analytics to determine qualitative and quantitative triangulation

  • Managing Research Operations (ResearchOps) including research logistics, recruiting, budget, incentive distribution, and maintaining an accessible research repository

  • Collaborating with stakeholders including product managers, marketing, designers, and support team members, to define research questions and plans  

  • Planning and conducting user research including user interviews, usability testing, information architecture, surveys, customer support channels, etc.  

User Researcher

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2020 - 2022

Okko

UX Research Team Lead

  • Led building the UX research practice at Okko

  • Led a team of 3 researchers

  • Coached UX Researchers, UX Designers, and Product Managers on research best practices

  • Oversaw external vendors as needed for research

  • Created interactive prototypes via Figma for usability research (from wireframe to high fidelity in collaboration with UI designer)

  • Planned and conducted user research

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2011 - 2020

Usethics

Senior UX Researcher / Project Manager

  • Planned, conducted, and oversaw research projects with varying methodologies including usability testing, interviews, field research/contextual inquiry, diary studies, surveys, and more

  • Completing project for such clients as Facebook, Instagram, Ebay, PayPal, Adobe, Spotify, Google.

  • Worked as a project manager on UX research and design projects, including the projects for international corporations, ensuring that the projects are completed on time, within budget and the results meet or exceed the clients expectations.

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2010 - 2011

Ruflex

Internet projects manager

  • Covered the company's needs in online tools for advertising its products, including developing and maintaining the website, analysis of web-site's traffic, preparing of materials for advertising campaigns on the Internet and control of quality of materials by the agent, control of advertising campaigns etc.

Interior design app

Streaming service

UX Research and design agency

Publications

Lean UX and reality

Campus-2016 conference · Feb 21, 2016

How to make the results of a usability testing work?

UX People conference · Jun 7, 2015

UX copyrighting

JTBD, Design thinking

Professional skillset

Research planning and design 

Survey design

Moderating research sessions 

Remote and in-person research 

Workshop Facilitation

Qual and quant data analysis 

Data synthesis

Prototyping

UX Design

Heuristic Evaluation

Mixed methods

Project management

Eye tracking

My toolbox

Figma, Adobe XD, Balsamiq

Alchemer

Morae

Userinterviews.com

Invision, Protopie

Miro

Useberry.com

Airtable

Mixpanel (product analytics)

HTML + CSS

Dovetail

SQL

My professional passions

Complex B2B and B2C systems

International research

Education

2010-2011

2005-2010

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Institute of Electronics and Mathematics

specialist, information systems, web-design and online advertising

University of Trade and Economics

specialist, marketing and advertising

Hobbies

In my spare time I love travelling, learning languages (currently trying to conquer Japanese), training my Westie dog (which is less easy than Japanese) and playing piano.

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